If your scheduling conflict is known in advance and we are notified at least 5 business days ahead of time, it MAY be possible to make the session up at a later date or with a different facilitator. However, this cannot be guaranteed.
If you have not already paid for the session, your account/card will be charged for the full amount of the session.
If no card/account information is present, no further sessions will be conducted until the outstanding payment is received.
- Additionally, reserved time slots may be lost if payment is not made in a timely manner.
Leagues are refundable within 1 week prior to start date, minus a $100 administration fee. After this period, there are no refunds.
- There is no refund for merely changing your mind!
- This is not negotiable.
Court Rentals, Parties, Corporate and Special Events
If your scheduling conflict is known in advance and we are notified at least 5 business days ahead of time, it MAY be possible to transfer the date of rental to another time. However, this cannot be guaranteed.
Any rentals missed without 5-business days notification are forfeited.
If you have not already paid for the rental, your account/card will be charged for the full amount of the session.
Deposits & Payments for Court Rentals are non-refundable.
- If notified at least 5 business days in advance, deposits MAY be possible to transfer to another Court Rental Date only. However, this cannot be guaranteed.
Youth & Adult Instructional Programs
We aim to provide high quality volleyball programs to our customers.
1: Makeup classes are not offered if a participant is unable to attend a session(s)
2: Withdrawals with a full refund up to one week before the start of the program will be charged a $30 administration fee. Withdrawals after this date, but before the start of the program will be charged a $50 administration fee.
3: No refunds issued after the start of the program. No exceptions, medical or otherwise.
4: If Toronto Volleyball Centre cancels a program before it begins, we will refund in full.
If one or more classes are cancelled (e.g., weather or any reason beyond our control) we will refund the participant for the missed class(es),
Full refunds are available within 48 hours before date of tournament, less a 10% administration fee. No refunds are available for tournaments after this period.
Full refunds are available within 2 weeks after date of purchase, less a $50 cancellation fee. No refunds are available for membership services after this period.